We're here to help! Find answers to common questions or contact our support team.
Simply take a photo of any vehicle or select one from your gallery. Our AI will analyze the image and provide detailed information about the vehicle including make, model, year, and specifications.
New users get 1 free analysis to try the app. Additional analyses require credits which can be purchased through in-app purchases. Credits never expire and are stored permanently in your account.
Car Identify is available in Turkish and English, with comprehensive vehicle databases for both languages.
We offer three credit packages:
• 10 Credits - Starter Package
• 50 Credits - Popular Package
• 200 Credits - Premium Package
Prices vary by region and are processed through App Store/Google Play.
No! Credits are permanently stored in your account and never expire. You can use them whenever you want to analyze vehicles.
All sales are final and credits cannot be refunded once purchased. However, if you experience technical issues preventing analysis, please contact our support team.
Credits are tied to your device and cannot be transferred. Make sure to use your credits before switching devices.
Our AI achieves over 99% accuracy for most vehicles. However, results are for informational purposes only and should be verified through official sources for important decisions.
You'll receive comprehensive information including:
• Make, model, year, and generation
• Technical specifications (engine, power, transmission)
• Available trims and features
• Target audience and use cases
• Common issues and maintenance tips
For best results, use clear, well-lit photos that show the vehicle from the front or side. Avoid blurry images or photos taken from far away.
Vehicle images are processed securely through OpenAI's API for analysis and are not permanently stored on our servers. All personal data is stored locally on your device.
Yes! We prioritize privacy and security. Data transmitted to OpenAI is encrypted in transit, and we don't maintain a central user database. Read our Privacy Policy for details.
Since all data is stored locally on your device, you can delete all your data by uninstalling the app or using the "Reset Data" option in settings.
Can't find what you're looking for? Send us a message and we'll get back to you as soon as possible.
We typically respond to support inquiries within 24-48 hours during business days. For urgent billing issues, we aim to respond within 24 hours.